{"id":275,"date":"2025-02-07T15:27:12","date_gmt":"2025-02-07T15:27:12","guid":{"rendered":"https:\/\/atulsachan.com\/?page_id=275"},"modified":"2025-02-07T15:27:12","modified_gmt":"2025-02-07T15:27:12","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/atulsachan.com\/?page_id=275","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<p>At <strong>Atul Sachan Media<\/strong>, we are committed to delivering high-quality video ads, social media graphics, and landing pages. We want you to feel confident when transacting with us. However, as our services are digital and customized, we have specific guidelines regarding refunds and cancellations.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Refunds &amp; Rescheduling<\/strong><\/h4>\n\n\n\n<p>If you need to reschedule or request a refund for a service, you may contact us <strong>at least 15 minutes before the project begins<\/strong>. You can choose to either:<\/p>\n\n\n\n<ol>\n<li><strong>Request a refund<\/strong> (only applicable before the project starts).<\/li>\n\n\n\n<li><strong>Reschedule your project to a later date<\/strong> (subject to availability).<\/li>\n<\/ol>\n\n\n\n<p>To initiate a refund or rescheduling, email us at <strong><a>Connect@atulsachan.com<\/a><\/strong> with your <strong>name<\/strong> and a copy of your <strong>payment receipt<\/strong>.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Cancellations<\/strong><\/h4>\n\n\n\n<p>Since our services are <strong>custom digital products<\/strong>, once an order is placed, it <strong>cannot be canceled<\/strong> after work has commenced.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Delivery Issues<\/strong><\/h4>\n\n\n\n<p>If you do not receive your digital files or completed project as expected, please contact us via:<br>\ud83d\udce7 Email: <strong><a>Connect@atulsachan.com<\/a><\/strong><\/p>\n\n\n\n<p>We will resolve the issue as soon as possible.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>No Refunds After Service Delivery<\/strong><\/h4>\n\n\n\n<p>As we offer <strong>non-tangible, irrevocable services<\/strong>, we <strong>do not issue refunds<\/strong> once the service has been delivered. By purchasing any service from us, you acknowledge and accept this policy.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Technical Issues &amp; Fixes<\/strong><\/h4>\n\n\n\n<p>While we ensure high-quality service, unexpected issues may arise. If there are any <strong>major defects<\/strong>, we will work to resolve them within <strong>72 hours<\/strong> of notification. No refunds will be issued for technical errors; however, we will make every effort to fix them.<\/p>\n\n\n\n<p>In some cases, we may require temporary access to your platform or files to diagnose and resolve issues. <strong>Failure to provide access may delay resolution.<\/strong><\/p>\n\n\n\n<p>Please note, we <strong>do not offer refunds<\/strong> due to compatibility issues, as all services are tailored by experts based on provided specifications.<\/p>\n\n\n\n<p>\ud83d\ude80 <strong>If you have any concerns or need assistance, feel free to reach out\u2014we\u2019re here to help!<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Atul Sachan Media, we are committed to delivering high-quality video ads, social media graphics, and landing pages. We want you to feel confident when transacting with us. However,&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"_links":{"self":[{"href":"https:\/\/atulsachan.com\/index.php?rest_route=\/wp\/v2\/pages\/275"}],"collection":[{"href":"https:\/\/atulsachan.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/atulsachan.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/atulsachan.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/atulsachan.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=275"}],"version-history":[{"count":1,"href":"https:\/\/atulsachan.com\/index.php?rest_route=\/wp\/v2\/pages\/275\/revisions"}],"predecessor-version":[{"id":276,"href":"https:\/\/atulsachan.com\/index.php?rest_route=\/wp\/v2\/pages\/275\/revisions\/276"}],"wp:attachment":[{"href":"https:\/\/atulsachan.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=275"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}